Privacy Policy

Privacy practices for Nano Banana Pro
nov. 18, 2024

IMPORTANT DISCLAIMER: This platform is an independent product and is not affiliated with Google or other AI model providers. We provide access to AI models through our custom interface.

Overview

This Privacy Policy explains how Nano Banana Pro ("Nano Banana Pro", "we", "us") collects, uses, shares, and protects personal data when you visit nanobananapro.photo, create an account, or interact with our AI creation tools, mobile apps, and APIs (collectively, the "Services"). By using the Services you consent to the practices described below.

Information We Collect

We collect information in the following categories:

  1. Account & Identity Data: Name, username, email address, avatar, workspace details, and authentication credentials you submit when signing up or managing your profile.
  2. Usage Data: Logs of product interactions, feature utilization, prompts, generated assets, timestamps, and telemetry necessary to operate and secure the Services.
  3. Content You Provide: Images, text prompts, and other media you upload for processing. You control what you submit, and you may delete it at any time subject to applicable plan limits and retention rules.
  4. Payment Data: Billing contact information, subscription records, tax identifiers, and limited payment instrument details collected and processed by our PCI-compliant payment partners (e.g., Stripe). We do not store full credit-card numbers on our servers.
  5. Device & Technical Data: IP address, browser type, operating system, language settings, device identifiers, referring/exit pages, and crash diagnostics.
  6. Cookies & Similar Technologies: We use essential cookies to keep you signed in and optional analytics cookies (e.g., for product analytics and A/B testing). You can control cookies through your browser settings.

How We Use Information

We process personal data in order to:

  • Authenticate users, personalize dashboards, and deliver requested outputs.
  • Provide customer support and respond to inquiries sent to support@nanobananapro.photo.
  • Maintain the security and integrity of the Services, including monitoring for abuse and troubleshooting incidents.
  • Improve algorithms, prompts, and product experiences by analyzing aggregated, de-identified usage trends.
  • Process payments, send invoices, and manage subscriptions in coordination with our payment processors.
  • Comply with legal obligations, enforce our Terms of Service, and protect the rights of Nano Banana Pro, our users, and the public.

We only process personal data when we have a lawful basis, such as your consent, contractual necessity, legitimate interest, or legal compliance.

Sharing and Disclosure

We do not sell personal data. We disclose information only to:

  • Service Providers: Trusted vendors that host infrastructure (e.g., cloud providers), process payments, deliver transactional email, provide customer support tooling, or perform analytics. They access data solely to perform contracted services and must treat it confidentially.
  • Legal & Safety: Authorities or third parties when required by law, subpoena, or to prevent harm, fraud, or abuse.
  • Business Transfers: In connection with a merger, financing, acquisition, or dissolution involving Nano Banana Pro, subject to appropriate safeguards.

Data Retention

We retain personal data for as long as your account is active or as needed to provide the Services. We may retain logs and transactional records for longer periods when necessary for auditing, dispute resolution, or to meet legal obligations. When data is no longer required we delete or anonymize it.

Security

We implement technical and organizational measures such as encryption in transit, role-based access controls, secrets management, and continuous monitoring. Despite our safeguards, no online service is completely secure, so you should use unique passwords and enable available safety features.

International Transfers

We operate globally and may transfer personal data to the United States or other countries whose data-protection laws differ from yours. When we transfer personal data internationally, we implement safeguards such as Standard Contractual Clauses or rely on other approved mechanisms.

Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict the processing of your personal data. You can exercise most rights by logging into your account settings or emailing support@nanobananapro.photo. You may also opt out of marketing emails by using the unsubscribe link. We will respond to verified requests within the timelines required by applicable law.

Children's Privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child provided information to us, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect new services, legal requirements, or operational changes. When we make material updates we will notify you via email or in-product notice and update the "created_at" date above. Continued use of the Services after the effective date signifies acceptance of the revised Policy.

Contact

For privacy questions, data-subject requests, or security reports, email support@nanobananapro.photo or write to Nano Banana Pro, 1209 Orange St., Wilmington, DE 19801, USA.

By using Nano Banana Pro you acknowledge that you have read this Privacy Policy and consent to the described practices.